Frequently Asked Questions
Everything you need to know about shopping with Bonanza Satrangi
What are your standard delivery timelines?
For domestic orders within Pakistan, delivery typically takes 3 to 5 working days. International shipping timelines vary by destination, generally ranging from 7 to 14 working days.
What is your return and exchange policy?
You can exchange any unused, unworn item with its original tags within 14 days of purchase. Please note that sale items and intimate apparel are not eligible for return or exchange unless they are defective.
Which payment methods do you accept?
We accept Cash on Delivery (COD) for domestic orders, as well as Visa, Mastercard, and various secure online payment gateways for both local and international customers.
How do I care for my Satrangi lawn and pret wear?
To maintain the longevity of your garments, we recommend hand washing in cold water, avoiding bleach, and ironing on a medium heat setting. Always refer to the specific care label attached to each garment.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. Once the order has been processed and dispatched to the courier, we are unable to make any further changes.
Do you offer international shipping?
Yes, we ship our fashion collections globally. Shipping costs are calculated at checkout based on the weight of the package and the destination country.